Terms & Conditions

These Terms and Conditions govern your use of the Dataflax website and the purchase of our datasets and services. By using the website or placing an order, you agree to these terms. If you are agreeing on behalf of an organisation, you confirm you are authorised to do so.

About these terms

Where you sign a separate services agreement, statement of work or order form with us, that document takes precedence over these terms to the extent of any conflict. These terms otherwise apply to all website visitors and customers.

Use of the website

• You may browse and use the website for lawful purposes only.
• You must not attempt to gain unauthorised access to any part of the website, its servers or connected systems, or interfere with its security.
• You must not scrape, copy or redistribute dataset samples or content from the website except as permitted by these terms or a written licence.

Datasets and licences

Datasets are licensed, not sold. Unless your order states otherwise:

• Sample packs are licensed for internal evaluation only and may not be used for commercial outreach.
• Full databases are licensed for your internal commercial use for the licence term stated on your order.
• Custom builds are licensed on the terms agreed in the relevant statement of work, which may include exclusivity.

You may not resell, sublicense, publish or share datasets with third parties without our written consent.

Your compliance responsibilities

Where a dataset contains personal data, you become a Data Fiduciary for your use of it. You are responsible for establishing a lawful basis for that use, giving any required notices, honouring rights requests and opt-outs, and complying with the DPDP Act, GDPR, CAN-SPAM, the TRAI regulations on unsolicited commercial communication and any other law that applies to your outreach.

Services

Compliance reviews, security scans, penetration tests and data engineering services are delivered on the scope agreed in writing. Penetration testing is performed only on systems you own or are authorised to test, and only within the agreed window and rules of engagement. You must obtain any third-party permissions required — for example, from your hosting provider.

Fees and payment

Fees are as stated in your quote or order form and are exclusive of GST and other applicable taxes. Unless agreed otherwise, invoices are payable within 15 days. We may suspend delivery of datasets or services for overdue amounts after giving notice.

Intellectual property

We retain all rights in our website, methodologies, tools, templates and datasets, except for deliverables expressly assigned to you in a statement of work. You retain all rights in data you provide to us.

Warranties and liability

We deliver datasets and services with reasonable skill and care and to the accuracy levels stated in your order. Because data reflects the real world, it may change after delivery, and we do not warrant that every record will remain accurate. To the maximum extent permitted by law, our total liability arising from any order is limited to the fees paid for that order in the twelve months before the claim, and we are not liable for indirect or consequential losses.

Confidentiality

Each party will keep the other's confidential information confidential and use it only to perform the agreement. We are happy to sign a mutual NDA before discussing sensitive projects.

Governing law

These terms are governed by the laws of India. The courts at Guwahati, Assam have exclusive jurisdiction, subject to any arbitration clause in a signed agreement.